FAQs - How to list an item for sale with JMonique Boutique

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List an item for sale in less than 60 seconds through your app or on the web. Please note, we require that users have recently logged into the app in order to begin listing on the web.

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How to list

Here are a few things to keep in mind when creating a listing:

  • Have multiple quantities of the same item to sell? Select Quantity > Multiple / Multi Item.
  • Looking to list an international size? Under Size, select the flag in the upper right-hand corner to find other size sets to choose from.
  • Selling a group of items as one listing? Select Quantity > One / Single Item.
  • Want to create a new listing off of an existing listing you’ve created? Select Copy Listing on the Edit Listing page.
  • Want to save your listing as a draft? Use our Draft tool.


To list on JMONIQUE BOUTIQUE:

In the app

  1. Select Sell at the bottom of the screen
  2. Take or upload up to 5 photos of the item
  3. Fill in the required information:
  • Title
  • Description
  • Category
  • Size
  • Original Price
  • Listing Price
  • Size 
  1. Tap Next
  2. Tap List


On the web

  1. Select Sell on JMONIQUE BOUTIQUE at the top right corner of the screen
  2. Drag your photo into the dotted box on the screen or select Upload Photos. You can add multiple images at a time
  3. Fill in the required information:
  • Title
  • Description 
  • Category
  • Size
  • Original Price
  • Listing Price
  1. Select Update
  2. Select List This Item

 

We require that users have recently logged into the app in order to list on the web. 


 

How can I continue growing my business on JMONIQUE BOUTIQUE?

We’re creating a centralized hub of educational resources on our blog to help address some of the top questions you have for us.

I’m not in a position to buy anything right now, but I’d still like to show support. What can I do?

Human connection is essential to daily life. Every like and share on JMONIQUE BOUTIQUE is an act of support and encouragement, and a small way to show compassion for each other. A little goes a long way!

JMONIQUE BOUTIQUE's policy on price gouging

Seller's submissions are routed to JMONIQUE BOUTIQUE Customer Service for review and approval.  At that point, the product submission will be denied and returned to seller. 

Price gouging occurs when a seller increases the price of items to a level much higher than what is considered reasonable or fair. This activity is strictly prohibited on JMONIQUE BOUTIQUE for essential items. Sellers listing such essential items must offer them at reasonable prices and are prohibited from unreasonably profiting from increased demand or disrupted supply caused by emergencies or disasters.

Please note that all sellers must follow all applicable laws and regulations that apply to the sale of their items. Sellers who violate this policy may be subject to listing removal and/or account suspension.

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How to create a JMonique Boutique Story

‘JMonique Boutique Stories’ allows users to bring their listings to life and share moments with their followers through photos and videos directly on JMonique Boutique. Find JMonique Boutique Stories on your Feed to get started. 
 

  • Stories can only be created in the app.
  • Stories are active for 48 hours.
  • 15 second videos and images are supported.

 
 

To create a Story in the app:

  1. Locate JMonique Boutique Stories on your Feed and select    by your profile picture.
  2. Record a video, take a photo, or upload a video or image.
  3. Customize your Story.
  4. Once complete, select    to add to your collection.


Need more help getting started? Learn how to customize your Story by:

 

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Trading is NOT allowed on JMONIQUE BOUTIQUE.Can I trade on JMONIQUE BOUTIQUE?  NO, NO, NO

Trading is based on an honor system and is difficult for us to support. For this reason, we discourage users from trading on JMONIQUE BOUTIQUE as they are not protected.

 

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How to upgrade a shipping label if a package weighs over 5 pounds

If your package is over 5 pounds, you will need to generate a new shipping label. Per the table below, labels for packages over 5 pounds will incur a label upgrade fee, which will be deducted from the seller’s earnings/ credits. 

 

To get an overweight label: 

In the app

  1. Go to your Account Tab (@username)
  2. Select My Sales and select the relevant order
  3. Select Need New Shipping Label
  4. From the menu, select Need Heavier Weight Label

 

On the web

  1. Select your profile picture at the top right of the page
  2. Select My Sales and select the relevant order
  3. Select New Shipping Label
  4. From the dropdown menu, select Need Heavier Weight Label

 

Please make sure you select the total weight of your package so that a shipping label with the correct weight can be generated and sent to you.

 

Package Weight

Label upgrade fee for Sellers

Up to 5 pounds

5.00

6 pounds

$6.50

7 pounds

$9.00

8 pounds

$13.50

9 pounds

$18.00

10 pounds

$22.50


If this is a Wholesale Market order, you can print multiple labels to help reduce the weight.  Learn more here. 
 

The total maximum weight our labels support is 10 lbs. Please do not list anything over 10 lbs.



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I can't find my pre-paid shipping label in my email. What do I do?

We recommend that you first double check that we have your correct email address. 

To view or edit your email address:

In the app

  1. Select your Account Tab (@username). 
  2. Select My Profile.
  3. Select Account Info. 

 

On the web

  1. Select your profile picture in the top-right corner.
  2. Select Account Settings.
  3. On the left-side menu, select Account Info.


After confirming or changing your email address, please re-send a shipping label to yourself. 

To resend a shipping label:

  1. Go to My Sales. 
  2. Select your order. 
  3. Select Download Shipping Label.


If you’re still not receiving your shipping label, contact JMONIQUE BOUTIQUE Support.